Booking and Payment Terms
To confirm your booking with Nepal Lion Tours, a 30% deposit of the total trip cost is required. The remaining balance must be paid at least 30 days before the trip start date. Bookings made within 30 days of departure require full payment at the time of reservation. We accept bank transfers and major credit cards.
Cancellation Policy
Cancellation policies vary by trip type and are communicated at the time of booking. General guidelines:
- 60+ days before departure: Full refund minus a USD 50 administrative fee
- 30-59 days before departure: 50% refund of the total trip cost
- Less than 30 days before departure: No refund
- No-show: No refund
We strongly recommend purchasing comprehensive travel insurance that covers trip cancellation. In the rare event that we cancel a trip due to safety concerns or insufficient group size, you will receive a full refund or the option to reschedule.
Liability
Nepal Lion Tours acts as an organizer and facilitator of travel services. While we exercise the highest standards of care in selecting airlines, hotels, guides, and transport providers, we are not liable for the acts, errors, omissions, or defaults of these independent suppliers. Our liability is limited to the total amount paid for the trip.
Travel Requirements
Travelers are responsible for ensuring they hold valid passports, visas, and any other required travel documents. Nepal Lion Tours can provide guidance on visa requirements but is not responsible for denied entry due to incomplete documentation. Passport validity of at least 6 months beyond the travel dates is required.
Health and Fitness
Certain trips, particularly high-altitude treks and peak climbing expeditions, require a minimum level of physical fitness. Travelers must disclose relevant medical conditions at the time of booking. Nepal Lion Tours reserves the right to refuse or modify bookings for travelers whose condition may pose a safety risk to themselves or others.
Amendments
Nepal Lion Tours reserves the right to modify itineraries due to weather, trail conditions, natural disasters, government regulations, or other circumstances beyond our control. Alternative arrangements of comparable standard will be provided whenever possible.
Governing Law
These terms are governed by the laws of Nepal. Any disputes shall be subject to the exclusive jurisdiction of the courts of Kathmandu, Nepal.