Introduction
Nepal Lion Tours ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our travel services. By accessing our website or booking a trip with us, you agree to the practices described in this policy.
Information We Collect
We may collect information about you in a variety of ways, including:
- Personal Data: Name, email address, phone number, nationality, passport details, and payment information submitted through booking forms or inquiry forms.
- Derivative Data: IP address, browser type, operating system, access times, and pages viewed, collected automatically when you visit our website.
- Travel Preferences: Dietary requirements, medical conditions, accommodation preferences, and special requests relevant to your trip arrangements.
How We Use Your Information
We use the information we collect to:
- Process and confirm your travel bookings and payments
- Arrange permits, accommodations, guides, and transportation for your trip
- Communicate with you regarding your itinerary, changes, or updates
- Send promotional materials and travel offers (only with your consent)
- Improve our website, services, and customer experience
- Comply with legal obligations and resolve disputes
Information Sharing
We may share your information with trusted third parties only as necessary to fulfill your travel arrangements, including airlines, hotels, licensed guides, and government permit offices. We do not sell, trade, or rent your personal information to third parties for marketing purposes. All third-party partners are contractually obligated to protect your data.
Data Security
We implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Cookies
Our website uses cookies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie preferences through your browser settings.
Your Rights
You have the right to access, correct, or delete your personal information. To exercise these rights, please contact us at info@nepalliontours.com. We will respond to your request within 30 days.
Contact Us
If you have questions about this Privacy Policy, please contact us at:
Nepal Lion Tours
Kathmandu, Nepal
Email: info@nepalliontours.com
Phone: +977-1234567890